customer care

Customer Care

Join us on this journey and experience the strength and reliability only Lions Trading can provide.

Personalized Assistance

Our professional crew

Customer Care

At Lions Trading, we believe that exceptional service goes beyond delivering products—it’s about building strong, lasting relationships with our customers. Whether you’re purchasing our premium products or utilizing our reliable shipping services, our dedicated customer care team is here to assist you every step of the way.

Why Choose Lions Trading Customer Care?

Professional Support: Our team is trained to provide timely, accurate, and professional assistance. We handle every inquiry with care and attention.
Personalized Assistance: We understand that each customer is unique. Whether you have a question about our products or need guidance with shipping, we offer solutions tailored to your needs.
Fast Response Time: We prioritize quick responses to ensure your issues are addressed promptly. We are committed to resolving any concerns efficiently.
Satisfaction Guaranteed: Your satisfaction is our top priority. If you encounter any issues with our products or services, we’ll work with you to make things right.

How to Reach Us

You can contact our customer care team via:

Help Desk

What services does Lions Trading LLC provide?

Lions Trading offers a range of services, including trucking, freight forwarding, distribution, and shipping, as well as selling products like soda, cooking oil, and juice.

How can I track my shipment?

You can track your shipment using our real-time GPS tracking system. Simply log in to your account, enter your tracking number, and get updates on your shipment’s location and status.

What areas do you serve for trucking and shipping?

We provide nationwide trucking and shipping services within the USA and international freight forwarding to select global destinations.

. How do I schedule a pickup or delivery?

You can schedule a pickup or delivery by contacting our customer service team via phone or email, or through our online booking system on the website.

. What are your standard delivery times?

Delivery times vary depending on the distance and the service type. Typically, deliveries within the U.S. take between 1 to 5 business days, while international deliveries depend on the destination.

What should I do if my shipment is delayed or lost?

In the rare event of a delay or lost shipment, please contact our customer support team immediately. We will investigate the issue and provide updates or alternative solutions.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and PayPal for all our services. Corporate clients may also set up an account with us for invoicing.

How do I get a quote for shipping or freight services?

You can request a quote through our website by filling out the required details or by contacting our customer care team directly for a customized quote based on your needs.

To request a quote

Please click here